REFUNDS AND RETURNS

Product quality complaints must be made within 24 hours of delivery. Please send an email to [email protected] to file a complaint. Our Team will replace the item if the return has a valid explanation, in which case.

Refund Policy

Once the order has been processed and the product has been delivered, we do not provide refunds. Yet, we are aware that rare events can occur in relation to the nature of the product we offer. The following scenarios qualify for a refund from us: A. Product not delivered: If you pre-paid for your item and we are unable to deliver it for whatever unforeseen reason, we will reimburse you.

At Omyshop, we understand how important it is for you to receive your products in the best possible condition. We have a large network of couriers to ensure that you receive your order as quickly as possible.

After it has been dispatched from our warehouse, the product will be delivered in 5-7 working days, depending on your location.

Significant flaws

While going through a rigorous quality check before delivery, there is always a chance of unforeseen damages and flaws. If there are any such problems, kindly contact our quality support team within 24 hours of delivery. We will replace it if the complaint is valid.

Merchandise not as described

Please contact our Quality Support Team within 12 hours of the delivery date if the product is not as described. If the product you purchased differs from what was described on the internet, kindly provide evidence. If the claim is validated, we will issue a refund within the next 72 hours.